Terms and Conditions

1. General Provisions

These terms and conditions apply to all services provided by Workflow Wizards ("Consultant") to any client ("Client").

2. Services

- The Consultant provides consultancy services as specified in individual service agreements

- Services are provided with reasonable skill and care according to professional standards

- The exact scope of services will be detailed in separate statements of work

3. Fees and Payment

- Fees are specified in individual service agreements

- Payment terms: within 14 days of invoice date

- All fees are exclusive of VAT

- Late payments incur statutory interest charges

4. Intellectual Property

- All pre-existing intellectual property remains with its original owner

- New intellectual property created during service delivery remains with the Consultant unless explicitly agreed otherwise

- Client receives a license to use deliverables for intended business purposes

5. Confidentiality

- Both parties shall maintain strict confidentiality of all information

- Confidentiality obligations survive termination of services

- Excludes information that is publicly available or legally required to be disclosed

6. Liability

- Consultant's liability is limited to the amount paid for services in the 12 months preceding a claim

- Consultant is not liable for indirect or consequential damages

- Liability limitations do not apply to willful misconduct or gross negligence

7. Term and Termination

7.1 Termination by Client:

- Client may terminate the agreement with 30 days written notice

- No refunds will be provided for payments made, 

- All outstanding payments remain due

- Additional 10% penalty fee of total project value will be invoiced to the Client.

7.2 Termination by Consultant:

- Consultant may terminate with 30 days written notice

- Client will receive a refund equivalent to the value of the remainder of the project. 

- Refund will be processed within 14 business days

7.3 Differences per service

7.3.1 QuickScan Services

- This service is a single 4-hour consultation

- No termination or cancellation is permitted once scheduled

- Payment is due in full prior to service delivery

7.3.2 Prepaid Consultation Package

- Package consists of 10 consultation sessions

- Valid for 365 days from date of purchase

- No refunds or extensions will be provided

- Unused sessions expire after the validity period

- Package can be used freely within the Client’s organization but is non-transferable to other organizations.

7.3.3 Custom Projects
- The exact scope of services, as well as the duration of the Custom Project, will be detailed in separate statements of work

- Termination is per 7.1 and 7.2 of the Terms & Conditions.

8. Use of Client Name and Logo

- The Consultant reserves the right to use the Client’s name, logo, and any successful outcomes or results achieved during this project for portfolio purposes.

- This includes using such information in marketing materials, case studies, presentations, and other promotional activities without prior written consent from the Client.

9. Force Majeure

- Neither party is liable for delays due to circumstances beyond reasonable control

- Obligation to minimize impact of force majeure events

10. Applicable Law

- These terms are governed by Dutch law

- Disputes will be settled by competent courts in Amsterdam

11. Changes

- Consultant reserves the right to modify these terms

- Changes will be communicated in writing

- Client has right to terminate if changes are unacceptable

12. Severability

If any provision is found invalid, remaining provisions stay in effect.