Terms and Conditions

1. General Provisions

These terms and conditions apply to all services provided by Workflow Wizards ("Consultant") to any client ("Client").

2. Services

- The Consultant provides consultancy services as specified in individual service agreements

- Services are provided with reasonable skill and care according to professional standards

- The exact scope of services will be detailed in separate statements of work

3. Fees and Payment

- Fees are specified in individual service agreements

- Payment terms: within 14 days of invoice date

- All fees are exclusive of VAT

- Late payments incur statutory interest charges

4. Intellectual Property

- All pre-existing intellectual property remains with its original owner

- New intellectual property created during service delivery remains with the Consultant unless explicitly agreed otherwise

- Client receives a license to use deliverables for intended business purposes

5. Confidentiality

- Both parties shall maintain strict confidentiality of all information

- Confidentiality obligations survive termination of services

- Excludes information that is publicly available or legally required to be disclosed

6. Liability

- Consultant's liability is limited to the amount paid for services in the 12 months preceding a claim

- Consultant is not liable for indirect or consequential damages

- Liability limitations do not apply to willful misconduct or gross negligence

7. Term and Termination

7.1 Termination by Client:

- Client may terminate the agreement with 30 days written notice

- No refunds will be provided for payments made

- All outstanding payments remain due

- Additional 10% penalty fee of total project value will be invoiced to the Client.

7.2 Termination by Consultant:

- Consultant may terminate with 30 days written notice

- Client will receive a refund equivalent to the value of the remainder of the project. 

- Refund will be processed within 14 business days

7.3 Differences per service

7.3.1 QuickScan Services

- This service is a single 4-hour consultation

- No termination or cancellation is permitted once scheduled

- Payment is due in full prior to service delivery

7.3.2 Prepaid Consultation Package

- Package consists of 10 consultation sessions

- Valid for 365 days from date of purchase

- No refunds or extensions will be provided

- Unused sessions expire after the validity period

- Package can be used freely within the Client’s organization but is non-transferable to other organizations.

7.3.3 Custom Projects
- The exact scope of services, as well as the duration of the Custom Project, will be detailed in separate statements of work

- Termination is per 7.1 and 7.2 of the Terms & Conditions.

8. Use of Client Name and Logo

- The Consultant reserves the right to use the Client’s name, logo, and any successful outcomes or results achieved during this project for portfolio purposes.

- This includes using such information in marketing materials, case studies, presentations, and other promotional activities without prior written consent from the Client.

- Such use is strictly subject to the condition that it does not reasonably result in any negative consequences for the Client’s reputation or interests. If at any time such negative consequences are expected or identified, the Client may request immediate cessation of such use, and the Consultant shall comply without unreasonable delay.

9. Force Majeure

- Neither party is liable for delays due to circumstances beyond reasonable control

- Obligation to minimize impact of force majeure events

10. Applicable Law

- These terms are governed by Dutch law

- Disputes will be settled by competent courts in Amsterdam

11. Changes

- Consultant reserves the right tomodify these terms

- Changes will be communicated in writing

- Client has right to terminate if changes are unacceptable. Termination is per 7.1 of the Terms & Conditions.

12. Severability

If any provision is found invalid, remaining provisions stay in effect.